Write us an email anytime! We’d love to hear from you and will be glad to help you any way we can. Here’s our address: [email protected]

First of all, we should say that we do everything possible to ensure that our strings don’t suffer premature breakage. That said, when you stretch tens of thousands of wires to tension and hit them with a plectrum, inevitably a couple are going to break. That’s why we replace any Stringjoy string that breaks prematurely free of charge. Just shoot us an email: [email protected]

We know there is a lot of mystery out there about who actually makes guitar strings. Let us clear up any ambiguity: We make all of our own strings, in our own shop, right here in Nashville, TN—on custom made winding equipment. Check out our guitar string making process here.

The guy at the guitar store is wrong.

We do sponsor artists on a limited basis—we’re a small company and by definition, everyone who uses our product are artists, so we do have to be a bit selective around when it makes sense to have a more formalized relationship. Our Artist Relations team put together a fantastic guide that covers what we look for in an artist endorsement, when it makes sense, and how to reach out about it. Read that here: [The Indefinite Guide to Artist Endorsements at Stringjoy](https://stringjoy.com/artist-endorsements/)

Your friend Jeff is wrong.

Unfortunately, our shop isn’t open to the public and we do not offer tours at this time. But that said, our strings are carried by a number of awesome guitar stores here in Nashville, and are also always available here at Stringjoy.com

Short answer: Our string prices are based primarily on the amount of labor that goes into them. There are a lot more man-hours in each set of Stringjoy strings than with the larger brands, and man hours are expensive, particularly when you have a staff of string experts that is paid a fair living wage, as we do. Longer answer: These days many string brands have moved to a two-pronged model where they sell a “budget” line of strings (such as Slinkies or XLs) and a “premium” line of strings (such as NYXLs or Paradigms). We don’t believe in putting out a product that we cut corners on just to compete at the bottom-end of the market, so all of our strings are the best strings that we can make, and we back all of them up with the same ironclad guarantee. While our strings may be pricier than some budget lines, Stringjoys are priced similarly to, or lower than, other premium string lines, even though we believe our strings are head and shoulders above the rest.

Not really, no. The silver lining here is that you don’t have to worry about missing out on a better deal if you had waited a few days. We sell our products for a fair price year round, and you always get the best deal there is.

The guy on the forum is wrong. We make our own strings. In our own shop. We have the sore backs to prove it.

Reach out to [email protected] with some info about your store and we’ll get the ball rolling.

On electric and acoustic sets, all gauges lighter than .018 are always plain steel, all heavier than .026 are always wound. On gauges where we overlap (we make some both wound and plain strings between .018 and .026), a “p” signifies plain steel, a “w” signifies a wound string. So, if you see a .020w, that’s a wound string. A .020p is a plain string. If it doesn’t have either letter we only offer it as a wound string (if it’s heavier than .026) or a plain steel string (if it’s lighter than .018). Got it? Good. This doesn’t apply to our bass strings, since all of those are wound.

We make a lot of different string gauges—over 100 actually—and with all companies there are certain limitations in terms of how many gauges we can keep in stock, fulfill in a reasonable timeframe, and ensure that they aren’t sitting around our shop for too long before they ship out. As such, we’ve chosen the gauges we do make intentionally in order to satisfy the needs of as many players as possible. Unfortunately, we aren’t able to make any gauges that we don’t currently produce as a one-off, the costs of setting up a new gauge for manufacture are very high, and it only washes out when we produce enough of them—if we were to make a 6 string set all out of gauges we don’t regularly make, it would cost hundreds of dollars—for one set. Nobody wants that.

Plain Steel Strings (found in all electric or acoustic string sets): At least 43″ from ball-end to tail Wound Acoustic Strings: 46.5″ total length, 39.75″ of which is wound and 6.75″ of which is a core wire tail, which can be used to anchor the string around the tuning peg if extra length is needed. Wound Electric Strings: 46.5″ total length, 39.75″ of which is wound and 6.75″ of which is a core wire tail, which can be used to anchor the string around the tuning peg if extra length is needed. Strings .068-.074 and up have a taper at 35.5″ from the ball-end, since these fit through standard tuners the linger taper makes them fairly universal. Strings .080-.095 have a taper at 32″ from the ball-end (great for most 27″ scale and under guitars), except for Bass VI .090 and .095s, which have a taper at 35.5″ Strings .080 and up have a very slight taper at the ball-end to keep them from getting stuck in bridges. It does not affect performance. Bass Strings: All bass strings are 54″ in total length, roughly 48″ of which is wound (slightly less on short and medium scale lengths) Strings .065 and up have a taper at a certain length from the ball-end, depending on the scale. When installed, this taper should sit between the nut and the tuning peg, if you have picked the right scale strings for your bass. Short Scale: 32.75″ Medium Scale: 34.5″ Long Scale: 37.1″ Extra Long Scale: 38.5″ Strings .060 and under are “Universal Scale.” Since they have only one wrap they have no taper, so they can be cut to any length to work for any scale bass. Strings .125 and up have a very slight taper at the ball-end to keep them from getting stuck in bridges. It does not affect performance.

Absolutely! Just shoot a message over to [email protected] with any requirements you have. Be sure to mention what your your playing, the tuning you’re using, what you’ve played in the past, and what you’re looking for in your next set.

Both! A lot of companies show a clear bias to one type of core or the other, we use each core type in the situation that we think it works best. Everyone has an opinion on the round core vs. hex core debate—and everyone you ask will tell you different reasons for why they like either one. To us, hex cores hold tune better, break less often, and have a clearer, more natural top end. That’s why we use hex cores for our Signatures, Naturals, & Brights lines. Where we do like round cores is on our pure nickel Broadways. Round core strings have a smoother, deeper bottom end and seem to resonate very well with the combination of pure nickel wrap alloy. As we develop new string lines, core geometry is always a key piece of the recipe we put together for a line, and we will certainly have more round core offerings down the line as they make sense.

Not yet, but we’ve been working hard on it for several years now. Our tentative hope is to have something to show you sometime in 2025.

Sadly, no. The costs of setting up a new gauge for manufacture are very high, and it only washes out when we produce enough of them—if we were to make a 6 string set all out of gauges we don’t regularly make, it would cost hundreds of dollars—for one set. Nobody wants that.

All of our subscribe-able products have an “auto-restock” option above the add to cart button. Select the frequency you’d like for your subscription from here. To modify the number of sets you’d like in each subscription, use the “Quantity” field above the “Add to Cart” button. Then continue to checkout as normal!

Login to “My Account”, navigate to your subscription and you can edit to your liking. If that gives you any trouble, you may find it easier to click “Cancel,” then, create a new subscription with your new specs. Easy as that.

Absolutely! Only products that you select an “Auto-Restock” frequency for will come through as subscriptions. You can select “one-time” for any products you don’t want to create a subscription for, and can check out with everything together in the same cart.

Yep, we can handle this for you directly, just drop us an email at [email protected] with what you’d like to add to your next order.